Effective Date: 01/21/25

1. Agreement

By accessing or using the medicollectsolutions.com website ("Site") or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Site or Services.

2. Use of the Site

• Permitted Use: You may use the Site and Services for lawful purposes only. You agree not to:

  • Use the Site or Services in any way that violates any applicable federal, state, local, or international law or regulation.

  • Use the Site or Services to transmit any viruses, worms, or other malicious code.

  • Use the Site or Services to interfere with or disrupt the operation of the Site or Services.

  • Use the Site or Services to collect any personally identifiable information about other users without their consent.

  • Use any automated means, such as scripts or bots, to access or use the Site or Services.

• Prohibited Use: You are prohibited from:

  • Impersonating any person or entity, including any employee or representative of Medicollect Solutions.

  • Making any misrepresentations about your affiliation with Medicollect Solutions.

  • Using the Site or Services for any illegal or unauthorized purpose.

3. Intellectual Property

The Site and Services, including all text, images, logos, and other content, are protected by copyright, trademark, and other intellectual property laws. You may not use any of the content on the Site or Services without our prior written consent.

4. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

5. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Indemnification

You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Site or Services, your violation of these Terms, or your violation of any rights of another.

7. Messaging Terms

Types of Messages: By using our Services, you agree to receive the following types of messages, which may include but are not limited to:

• Medical billing updates and status notifications

• Payment reminders and due date alerts

• Insurance verification updates

• Customer service responses and support messages

• Important service-related announcements

Message Frequency: Users may receive between 1 to 5 text messages per week depending on their level of engagement with our services. This frequency is subject to change and will be communicated to users as necessary.

Potential Fees: Standard carrier messaging and data rates may apply for both sent and received messages. These rates vary by carrier and location. Users are advised to consult their mobile provider for details about potential charges related to SMS interactions with Medicollect Solutions.

Opt-In and Opt-Out Procedures

• Opt-In: Users agree to SMS communications by providing explicit consent through verbal confirmation.

• Opt-Out: Users can withdraw consent at any time by replying STOP to any received SMS message. After opting out, no further messages will be sent unless the user opts back in by replying START.

Message Content Example: "By opting into SMS by verbal consent, you agree to receive SMS messages from MediCollect Solutions, Inc. This includes SMS messages related to medical billing updates, payment reminders, insurance verification updates, customer service responses, and important service-related announcements. Message frequency varies. Message and data rates may apply. See our Privacy Policy at https://medicollectsolutions.com/policy. For assistance, text HELP. Reply STOP to any message to opt out."

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

9. Changes to these Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at: info@medicollectsolutions.com

For our Privacy Policy, visit https://medicollectsolutions.com/policy. For our Terms of Service, visit https://medicollectsolutions.com/terms.

MediCollect Solutions